For players aged 21 and above only

tez888 Responsible Gaming
Our Commitment

tez888 believes that online gaming should be enjoyable and safe. We are always here to protect you.

Why is responsible gaming important?

Online gaming and betting can be a form of entertainment, but it is important to enjoy it in a balanced and controlled way. At tez888, we always want our players to have fun without coming to any harm. Responsible gaming means knowing your limits, setting a budget, and not seeing gaming as a solution to your problems.

We firmly believe that responsible gaming is a shared responsibility — both the platform's and the player's. With that goal in mind, tez888 applies multiple protective tools and policies to keep every player's experience safe and healthy.

Important: tez888 is for persons aged 21 and above only. Participation by minors is strictly prohibited. Age verification is a regular part of our process.

When gaming stops being entertainment and becomes a compulsion, that is a sign of a problem. We are ready to help you recognize that situation and take the necessary steps. Our support team is available 24/7 via live chat in Bengali.

Our Protection Tools

tez888 has made the following tools available directly from your account to keep your gaming experience safe and controlled.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. Increasing a limit takes 48 hours to come into effect.

Time-Out Break

If you feel you need a break, temporarily suspend your account for 24 hours, 7 days, or 30 days. You will not be able to log in during this time.

Self-Exclusion

If you need a long-term break, choose self-exclusion. Your account can be fully closed for a minimum of 6 months. The account cannot be reopened during this period.

Session Time Limit

Decide in advance how long you will play in a single session. When the time is up, the platform will automatically log you out and send you a warning.

Loss Limit

Set a cap on the maximum amount you can lose within a specific time period. Once the limit is reached, you will not be able to place any more bets during that period.

Reality Check Reminder

Receive pop-up notifications at regular intervals letting you know how long you have been playing and how much you have spent. This helps you make informed decisions.

21+

Mandatory Age Verification

You must be at least 21 years old to register and play at tez888. A national identity card or passport may be required to verify your age at registration.

21+ Age Limit and Minor Protection

tez888 strictly provides services only to persons aged 21 and above. Minors participating in online gaming can suffer mental and financial harm. We therefore take the age verification process very seriously.

If there are minor members in your household, please use parental control software on your device and keep your tez888 account credentials secure. Never share your login details.

  • Keep your password private
  • Log out of your account on shared devices
  • Avoid playing games in front of minors
  • Install parental control software
  • Report any suspicious activity to support immediately

Recognize the Warning Signs of a Problem

Gaming addiction can develop gradually. You should be alert if you notice the following signs in yourself or in a loved one.

Remember: Take even a single one of the signs below seriously and seek help if needed.

  • Spending more money than your budget allows
  • Placing more bets to try to win back lost money
  • Having difficulty stopping yourself from playing
  • Hiding your gaming from family or friends
  • Taking on debt or borrowing money to fund gaming
  • Neglecting work, studies, or family responsibilities
  • Feeling mentally restless or depressed
  • Playing to relieve stress rather than for entertainment

How to Use the Protection Tools?

01

Log in to your account

Log in to your account on the tez888 platform and go to the "Profile Settings" section.

02

Open the "Responsible Gaming" tab

Look for the "Responsible Gaming" option within Settings. You will find all the protection tools there.

03

Set your preferred limits

Set whichever you need — a deposit limit, loss limit, or session time. Changes take effect immediately.

04

Want a time-out or self-exclusion?

For a temporary or long-term break, choose the "Time-Out" or "Self-Exclusion" option. It takes effect right away.

05

Get help from support

For any issue, contact our 24/7 Bengali live chat support team. They will guide you.

06

Review your history regularly

You can view all your activity in the "Gaming History" section of your account. This helps you make informed decisions.

Build Healthy Gaming Habits

Responsible gaming is not just about avoiding problems — it is about ensuring a healthy and enjoyable experience. The habits below will help you enjoy gaming as a positive form of entertainment.

Set a budget: Decide in advance how much you will spend and be prepared to lose that amount — think of it as the cost of entertainment.

Limit your time: Do not play for long stretches at a time. Take regular breaks and give time to family and friends.

Do not play just to win: Do not think of gaming as a source of income. Luck does not always go your way.

Do not play when emotional: Avoid gaming when you are under stress, angry, or anxious.

Remember, gaming is a small part of your life. Always give priority to family, health, work, and your social life. If gaming starts to disrupt that balance, take action immediately.

Need help? We are here for you

Do not hesitate to talk about gaming addiction. tez888's support team is always here for you.

24/7 Live Chat

Contact our live chat support in Bengali at any time. Our trained team will help you use the responsible gaming tools.

Email Support

For self-exclusion or any account-related requests, email us at:
[email protected]

Common Questions About Responsible Gaming

Here are answers to the questions our players ask most often.

Yes, reducing a deposit limit takes effect immediately. However, increasing a limit takes at least 48 hours to come into effect. This protects you from impulsive decisions.

If there is any withdrawable balance in your account at the time you request self-exclusion, arrangements will be made to return it in accordance with applicable rules. Contact our support team for more details.

No, it is strictly prohibited. tez888 firmly follows a 21+ age policy. Age is verified during registration and the verification process. If you suspect a minor is using an account, notify support immediately.

Yes. You can contact the support team even during a time-out or self-exclusion period. They will provide you with the assistance and information you need.

First, contact tez888's 24/7 live chat support — they will help you set up self-exclusion or account restrictions. You should also talk to a trusted family member or friend, and seek professional mental health care if needed.

No. Even after the self-exclusion period ends, your account does not reactivate automatically. The player must consciously contact support and request reactivation.

Play safely and enjoy — with tez888

Follow responsible gaming guidelines and enjoy our cricket, slots, and casino games today. Check the FAQ or contact support for help.

For ages 21+. Play responsibly.